Ekart Tracking: Track Your Ekart Logistics Order Online

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Track Your Order

Enter your tracking ID to see its latest status and complete journey.

Ekart tracking tells you where your online order is right now. You only need the Ekart tracking ID of your order. Type it into the tracking box on this page, and the latest status of your Ekart Logistics parcel appears on your screen.

Ekart Logistics delivers a large number of online orders, especially orders placed on Flipkart. That is why many people search for “Flipkart Ekart tracking” or “Ekart courier tracking”. This guide explains how to track an Ekart parcel, where to find the tracking ID, what each status means, what to do if delivery fails, and how returns work.

In a hurry? Use the tracking box at the top of this page and enter your tracking ID.

What Is Ekart Logistics?

Ekart Logistics is an Indian logistics company that delivers parcels for online shopping. According to tracking directories, it was started by Flipkart in 2009. It mostly delivers Flipkart orders, and it may also deliver orders for other online sellers.

When you shop online, the seller packs your order, and a courier like Ekart carries it to your door. You do not book Ekart yourself. The seller or the shopping app does it for you.

What Ekart Logistics Does

Delivers orders to customers: A delivery executive brings the parcel to your address.
Picks up from sellers: Ekart collects parcels from the seller and moves them through its hubs.
Handles returns: For many orders, Ekart picks up the item if you return or exchange it.
Shows tracking updates: You can follow the parcel from the seller to your door.

Ekart Delivery Options

Tracking directories mention standard delivery, faster express delivery, same-day delivery in some cities, and scheduled delivery for large items. Which option you get depends on the seller, your pin code, and the product.

How to Track Ekart Logistics Online

You can track an Ekart parcel in less than a minute.

Step-by-Step Method

Find your Ekart tracking ID in your order details, email, or SMS.
Go to the tracking box at the top of this page.
Type the tracking ID exactly as shown. Do not add spaces.
Click the track button.
Read the latest status, the date, and the hub or city name.

If no result appears, check the ID again. Do not type the order number by mistake, because the order number and the tracking ID are different.

Tips for Better Ekart Tracking

Copy the tracking ID from your message instead of typing it.
Check the status in the morning and in the evening.
Keep your phone on and charged on the delivery day.
Make sure your address and pin code on the order are correct.
If the status does not change for 48 hours, contact the seller or the shopping app’s support.

Stay Safe

Never share your OTP, card details, or bank details with anyone who calls in the name of Ekart or the shopping app. If your order uses a delivery OTP, share it only with the delivery executive when the parcel is in your hands, and check the app or the message to see what it is for.

Ekart Tracking ID: Format and Where to Find It

What Is an Ekart Tracking ID?

The Ekart tracking ID is a unique code for your parcel. It is also called an AWB number or a shipment ID. It is not the same as your order number. The order number belongs to the shopping app, and the tracking ID belongs to Ekart.

Many Ekart tracking IDs start with letters such as FMPC or FMPP, followed by digits, for example FMPC0123456789. Some tracking directories list other formats, such as two letters, nine digits, and IN at the end. Because the format can differ, copy your ID exactly as it appears.

Where to Find Your Ekart Tracking ID

In the “My Orders” section of the shopping app or website, in the order details.
In the order or shipping confirmation email.
In the SMS or app notification sent when the parcel is shipped.
On the shipping label or the invoice, if you have the parcel already.

What If You Cannot Find the Tracking ID?

Open your order in the app and look for the shipping or tracking section.
Check your email and SMS for the shipping update.
If it is still missing, the parcel may not have shipped yet. Wait a day and check again.
Contact the seller or the shopping app’s support, and share your order number.

Ekart Tracking Status: What Does Each Status Mean?

When you track an Ekart parcel, you see a status, a date, and sometimes a hub or city name. The exact words can change, so this table explains the common ones in simple language.

Status	What it means	What you should do
Shipment Created	The seller has made the shipping label, but Ekart has not scanned the parcel yet.	Wait. This can take a day.
Out for Pickup / Picked Up	Ekart is collecting or has collected the parcel from the seller.	Wait for the next update.
Received at / Dispatched to Hub	The parcel is moving through Ekart hubs.	Nothing to do. Check again the next day.
Out for Delivery	The delivery executive is bringing the parcel today.	Keep your phone on and be available.
Delivered	The parcel reached your address.	Check the parcel and open it with a video if the item is valuable.
Unsuccessful Delivery Attempt	The delivery could not be completed, for example because you did not answer.	Contact support and ask for another attempt.
Marked RTO	The parcel is being returned to the seller.	Contact the seller or the app’s support.

RTO means Return to Origin. It means the parcel is going back to where it came from, and the seller may refund or reship the order.

Ekart Delivery Time

The delivery date you see on the shopping app is set when you place the order. It depends on the seller’s location, your pin code, the product, and the delivery option. Tracking directories give these general estimates, so treat them as a guide and not a promise.

Delivery type	Usual delivery time
Local delivery (same city)	1 to 2 working days
Standard delivery across India	4 to 7 working days
Express delivery	2 to 3 working days
Remote areas	Add 2 to 4 days

Why Is My Ekart Order Late?

Common reasons are a seller who ships late, bad weather, a hub that is very busy during sales and festivals, an incomplete address, or a pin code that is hard to reach. During big sales, many parcels move at the same time, so delays are more common. If the date has passed, check the status and contact the seller or support.

Ekart Delivery Charges

You do not pay Ekart directly. The delivery charge, if there is one, is added by the seller or the shopping app when you place your order, and you see it at checkout. Many orders have free delivery above a certain amount, and the rules depend on the seller and the app.

If you see an extra charge when the parcel arrives, check your order details first. If the amount does not match, contact the seller or the app’s support before you pay.

Ekart Returns and Pickups

If you return or exchange an order, Ekart often picks the item up from your address. The rules, time limits, and refund steps depend on the seller and the shopping app, so always read the return policy shown on your order page.

How an Ekart Return Pickup Usually Works

Open your order in the app and choose the return or exchange option.
Pick the reason and, if asked, add photos of the problem.
Choose a pickup address and date. You get a new tracking ID for the return.
Pack the item in its original box, with tags, bills, and accessories.
Hand the item to the pickup executive when he arrives.
Track the return with the new tracking ID on this page.

Tips for a Smooth Return

Keep the original packaging until the return window is over.
Take photos or a short video of the item before packing.
Do not hand over the item without a pickup confirmation in the app.
Keep the return tracking ID until the refund arrives.

When Does the Refund Arrive?

The refund starts after the seller or the app receives and checks the item. The time depends on your payment method and the app’s policy. Check the refund details in your order page.

Ekart Delivery Process, Attempts, and Address Changes

When your parcel reaches your city, a delivery executive takes it from the local hub to your address. He may call you to confirm the address or the time, so keep your phone on.

How Many Delivery Attempts Are Made?

If nobody receives the parcel, the executive may try again. The number of attempts depends on the seller and the app. After the attempts end, the parcel can be marked RTO, which means it goes back to the seller. If you miss a delivery, contact support quickly and ask for another attempt.

Delivery OTP

Some orders use an OTP to confirm delivery. If your order has one, you will usually get it by SMS or in the app. Share it only with the delivery executive when the parcel is in your hands.

Can You Change the Address or Time?

You may be able to change the address, the phone number, or the delivery time before the parcel is out for delivery. Check the order page in the app, or ask the app’s support. After the parcel is out for delivery, a change is much harder.

Before You Accept the Parcel

Check that the box is not torn, wet, or opened.
For valuable items, record a short video while opening the parcel.
If it is damaged, tell the executive and contact support the same day.

Common Problems with Ekart Tracking and How to Fix Them

Ekart Tracking Not Updating

Tracking is sometimes updated late. Wait 24 to 48 hours and check again. If it has not changed after 48 hours, contact the seller or the shopping app’s support with your order number and tracking ID.

Tracking ID Not Found

Check that you copied the tracking ID and not the order number. If the shipment is new, the ID may not appear in the system for a few hours. Try again later.

Out for Delivery, but the Parcel Did Not Arrive

Wait until the evening, because deliveries can run late. If nothing comes, check the status the next morning. If it says unsuccessful attempt, contact support and ask for a new attempt.

Status Says Delivered, but You Did Not Get It

Ask family and neighbours first. Then contact the app’s support the same day and report it. Share your order number and tracking ID.

Wrong Status or Parcel Marked RTO

Contact the seller or the app at once. Ask them to stop the return and to deliver again, if possible.

Damaged or Wrong Item

Keep the box and the item, take photos, and raise a return or complaint in the app within the time limit. The next section explains how.

How to Make an Ekart Complaint

Because Ekart usually delivers for a seller or a shopping app, the fastest way to solve a problem is to start with them.

Open the order in the app. Use the help or support option for that order. Select the problem, such as a late delivery or an item not received.
Share the details. Add your order number, the tracking ID, and photos if the item is damaged.
Note the complaint number. Save it. You will need it for follow-up.
Ask for a clear answer. Ask what will be done and by when.
Escalate if needed. If nothing happens after a few days, use the app’s escalation or grievance option and refer to your first complaint number.

Sample Complaint Message

Subject: Order [order number], tracking ID [tracking ID]

Hello, I placed this order on [date]. The tracking status has shown [status] since [date], and I have not received my parcel. Please check the shipment and tell me when it will be delivered, or arrange a refund. I have attached the order details.

Thank you, [Your name and phone number]

If the parcel is lost or damaged, keep all packaging and photos until the problem is settled.

Ekart Customer Care and Support Channels

We do not list a phone number here, because we could not confirm an official Ekart number from its own website, and numbers copied from other websites can be fake. Customer support for most Ekart parcels runs through the seller or the shopping app that delivered the order, such as the Help Center inside the app.

Best Ways to Get Help

Use the Help Center in the shopping app where you placed the order.
Check the support section on the order details page.
Look for the contact option on the Ekart Logistics website.

Keep your order number and tracking ID ready, and never share your OTP or bank details with anyone who calls you.

Ekart Tracking: Frequently Asked Questions

How do I track an Ekart parcel?

Enter your Ekart tracking ID in the tracking box at the top of this page and click track. The latest status and date will appear.

Where can I find my Ekart tracking ID?

Look in the order details of the shopping app, and in the shipping email or SMS. It is not the same as the order number.

What does an Ekart tracking ID look like?

Many IDs start with letters such as FMPC or FMPP, followed by digits. Copy yours exactly as it appears.

Does Ekart deliver only Flipkart orders?

Ekart mostly delivers Flipkart orders, and it may also deliver orders for other sellers. Check your order details to see which courier is used.

What should I do if Ekart says out for delivery but nobody comes?

Wait until the evening, then check the status the next morning. If it shows an unsuccessful attempt, contact support and ask for a new attempt.

What happens if a delivery attempt fails?

The executive may try again. After the attempts end, the parcel can be marked RTO and sent back to the seller.

What does RTO mean in Ekart tracking?

RTO means Return to Origin. The parcel is going back to the seller.

How long does Ekart take to deliver?

It depends on the seller, your pin code, and the delivery type. General estimates are one to two days locally and four to seven days across India.

Why is my Ekart tracking not updating?

Updates can be late, especially during sales. If nothing changes for 48 hours, contact the seller or the app’s support.

Can I change my address after ordering?

Sometimes, before the parcel is out for delivery. Check the order page in the app or ask support.

Why does Ekart ask for an OTP?

Some orders use an OTP to confirm delivery. Share it only with the delivery executive when the parcel is in your hands.

How do I make a complaint about an Ekart delivery?

Open the order in the shopping app, use the help option, and share your order number and tracking ID.

Track Other Couriers and Disclaimer

Need to track another shipment? Check our guides for Anjani Courier tracking, VRL tracking, ACPL Cargo tracking, Safexpress tracking, and India Post tracking.